They have made it a rule to break their promises, and also to over bill me more and more each month. I have all the proofs of insurance but insurance company and Bell refused to give me the replacement device. Later there was extra charges on my Bell. They do not communicate well in between them, they do not care about the consumer. Fibe Internet: Fibe 50 Internet package: modem rental required; one-time modem rental fee waived for new customers. Now they are sending me a bill of 1800 of data overuse.
Never use Bell again and will tell my friends not to use. I told this to the first person I talked to, and I told her to open a ticket and to write down that I will not be there for the technician, that he can just fix the issue outside and leave me a voicemail after it's done. The authorities should do something as they are taking advantage of their customers. She tells me she will transfer me to the right department. Not going to and I'm cancelling my internet with them as well. I am sorry that no effort is made to retain existing customers even if they have been with Bell for over a decade.
Any change made to services may result in the loss of credits or promotions, as eligibility conditions may vary. Also for the long distance calls they claim I make outgoing were false because I used Skype for all my calls. You can also follow Bell through various Social Profiles like Facebook, Youtube, Google+ etc. They were supposed to call me back to schedule a team to come in to hook up the building. We have no rights when it comes to disputing charges, these companies just send it off to collections and we are forced to pay.
But what chance do I have in Ontario, the land of Big Telco Fraud and zero consumer protection? Modem must be returned upon deactivation. The website also has a live chat feature so customers can get instant answers to other questions about their service. Jul 27th, 2015 10:57 pmActually yes. Rather than having it disconnected, would you like it transferred to her new residence? So literally every month I have to call them and go through this entire process and they can't seem to fix it. I would be thrilled to see Bell suffer a catastrophic disaster.
So today I called Bell. Now the company is refusing to reimburse me for this for the full year when I was charged for a service I did not receive. The person I spoke with said she could not change what was in the computer. I knew I would have to pay for the month of January but in Feb. Is there any department who gives me justice? Fibe is a trademark of Bell Canada. As a loyal Bell customer we were astounded by the poor customer service and policy. It's really a waste of time and in the end I have to request a recorded conversation with the Bell agent I spoke.
They simply denied my request even I paid monthly insurance. I've wasted a total of 15. I stated I wanted it entered into their system. Anyhow after 30 minutes, I proceeded with the cancellation of both services in a few weeks from now on and will check my options with Rogers with who I already have cable. After the promotional period, the then in-market prices will apply. Modem must be returned upon deactivation. About a month later we're are still awaiting a resolution.
After the promotional period, the then in-market prices will apply. There is zero accountability or service or respect for customers who pay for a service not to mention their paycheck. I will live my telephone number if you feel my note makes sense for you and your would like to speak with me directly, I can look after the most aspect related to the communications business directly, feel free to call me at any time. One minute the phone was working and next we had no dial tone. So for me Bell loyalty dept does not exist.
I went back to Rogers. Ive asked bell to send me 2 bill from july 2017 and july2015, everytime they send those bills they dont put the correct address on the bills. The company is publically traded on both the New York Stock Exchange and the Toronto Stock Exchange. I am over 90 and often sick in bed. In other words, our paid service could have been down for days, months or years without us knowing.
For certain promotional offers, customers must opt to receive paperless billing. I have a solution for all of the frustrated people dealing with Bell and it is allowing me to help you guys out. Call Bell Canada Internet on the Helpline Number: Call by Touch Pick up your phone and call Bell Canada Internet on the specified contact number. However I was duped into believing that the price would also stay the same for the two year period. Internet: Speed and signal strength may vary with your configuration, Internet traffic, server, environmental conditions or other factors. For certain promotional offers, customers must opt to receive paperless billing.
Then what is the benefit of insurance. Afterwards, I randomly tried calling the 416 number to discover my call got disconnected. It is a Canadian telecommunications and Media Company with his headquarters in Montreal, Quebec started in 1880. I obviously have no need for a technician to come to my place, since the problem is obviously outside. They are just ready to give you the most ridiculous reasons as to why you won't receive your money back- even when they did not deliver on a service you have been incorrectly paying for.